As the largest and only toll-free Mandarin counselling hotline (1800-3535-800) in Singapore, Care Corner has been providing support to distressed help-seekers in the community for over 40 years.
Our team of more than 120 trained volunteer hotline counsellors provide individuals with emotional first aid and counselling intervention to prevent escalation of mental health issues, provide emotional regulation and manage relationship challenges.
Listening with care and empathy, our trained volunteer hotline counsellors help individuals cope with:
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Our dedicated trained volunteers undergo a robust 180-hour training and practicum.
A recipient of the President’s Award 2013 for Volunteerism, conferred by the President of Singapore to recognise excellence in giving.
Largest Mandarin counselling hotline in Singapore with 10 toll-free lines — available 12 hours per day (10am to 10pm), 7 days a week (excluding Public Holidays)
Free counselling support for Mandarin-speaking help-seekers
Highly trained and experienced volunteers equipped with professional counselling skills and knowledge
Ways We Support
Counselling Support
Every interaction begins with us listening. We listen to your concerns and challenges, and forge a journey of care to see you through your difficulties.
If you or someone you know struggle with:
- Family dynamics issues
- Grief and loss
- Mental health challenges
- Personal challenges
- Pre-marital and marital issues
- Self-harm, suicidal thoughts
Please do not hesitate to contact us at 1800-3535-800.
Resources & Referrals
Based on our assessment of your needs, we would provide information on community resources available and/or referrals to relevant agencies.
FAQs
Our hotline service is available 12 hours per day (10am to 10pm), 7 days a week (excluding Public Holidays)
Contact us at 1800-3535-800.
- National Care Hotline: 1800 202 6868
- Institute of Mental Health Helpline: 6389 2222
- Samaritans of Singapore: 1800 221 4444
- Silver Ribbon Singapore: 6385 3714
Our experienced volunteer hotline counsellors are equipped with professional counselling skills and knowledge. They go through a robust 180-hour training and practicum by our professional counsellors from Care Corner Counselling Centre.
Thank you for your interest! You may email us at ccs@carecorner.org.sg and indicate in your email subject “Interest in being a volunteer for Hotline Counsellor”.
Quotes
The Hotline has walked with me in my challenging and darkest moments all these years. I am grateful and will not forget your kindness. I wish to express my heartfelt appreciation to you.
Service User, Toll-Free Counselling Hotline
关怀800辅导热线的存在无疑如同春晖温暖着大地，义工们热忱的关怀、陪伴并专注倾听，给这个都市化的社会，增添一股具有人情味的暖流，为那些有需要的人伸出援手，抚慰着人心。尤其在疫情期间，辅导热线展现了“千里一线牵，助人在耳边”的立即性与方便性，能够在疫情阻断期间，毫无阻断的提供服务，更凸显了它的功能与作用，祝愿热线同仁秉持服务的精神与初心，继续为社区做出贡献。
陈荣春，关怀800辅导热线义工
多年前，你们热线陪伴我度过困境低谷，我心存感恩与难忘。
今年我用红包封制作了纸花，以表达我的感恩之情。
林女士， 关怀800辅导热线使用者
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Giving is more than just making a donation, it is about making a difference. You can play a pivotal role in uplifting the lives of those we serve through our work with vulnerable children, youths, families, seniors, and individuals who need mental health and counselling support.
